Our hotel consulting services
Imagining the hotel industry of tomorrow
CAP Hospitalité's expert hotel consultants offer various services for independent hoteliers, investors and family offices. They are able to help you optimise your business through analysis and recommendations. These hotel audits will enable you to develop an effective strategy to create added value for your hotel.
Our team of experts can also help you with your projects from conception to implementation. These may include hotel openings, sales optimisation, innovative customer experience, hotel or tourism project development, digital strategy development, etc.
All actions undertaken on behalf of our hotel clients are carried out with confidence, transparency, flexibility and agility. Our hotel management experts use their strategic vision of the hotel sector to help their clients implement effective projects and stand out from the competition. They place innovation at the heart of their missions.
Interim management allows Cap Hospitalité's experts to be entrusted with the temporary management of a hotel, on a long-term basis, with the aim of accompanying the change and obtaining concrete results. So, whatever your objective (acquisition, reopening or opening of a hotel structure), Cap Hospitalité will advise and support you throughout your project, either by interim management or by transitional management of variable duration.
In order to guarantee the success of your project, our expert hotel consultants work with commercial partners such as: Lhw Leading Hotel of the World, SLH Small Leading Hotel of the World, or Relais et Châteaux.
Dedicated services for hoteliers or investors
Developing a business strategy
What marketing strategy should be adopted to develop new customer targets?
Our strategic tourism and hospitality consultancy provides hotel owners and investors with extensive commercial expertise in optimising sales, whether B2B, B2C or Online Travel Agency (OTA). You will benefit from the proven expertise of our team of sales managers, who have worked in various groups such as Oetker Collection, Kerzner, Jumeirah, Mandarin Oriental or Four Season's.
Optimising your social network strategy
Social networks are a powerful distribution channel. It is therefore important or even essential to integrate them into your global marketing strategy. Cap Hospitalité offers its expertise in the field of social networks to hotel and tourism companies. Our digital experts (community management) provide you with a complete analysis of your situation and propose action plans in line with your challenges, to optimise your social referencing and develop your visibility on social networks.
Our consulting and support company for hotel and tourism projects offers to temporarily manage your hotel establishment in order to provide you with its expertise, to quickly and efficiently analyse your hotel's needs and to propose appropriate solutions.
Our teams of business experts have carried out assignments in the general management of several high-end establishments in France and abroad. Based on the concrete and operational solutions they have defined, they can assist you in implementing effective corrective actions.
Recruitment and training
Project management also includes the recruitment and training of teams and people, which are essential for the smooth running of a hotel establishment.
Recruitment needs to follow a well-defined process to ensure its success. CAP Hospitalité is able to propose specialised recruitment partners in order to match your needs to a sought-after profile. Through a recognised, qualitative and targeted recruitment method, our partners, experts in the recruitment of hotel profiles, support you in the HR development of your establishment and the search for your talents.
We can also provide you with solutions in terms of training dedicated to the hotel and restaurant industry. These training courses are pragmatic, tailor-made and adapted to your daily needs. They can focus on different themes:
Opimising your sales
Building customer loyalty
Managing complex projects
Put innovation at the service of management
Hoctopus Partners is a consulting and management company specialised in the world of hospitality and tourism, bringing together the best talents. As a partner of Cap Hospitalité, they bring together their expertise to offer you pragmatic and innovative "à la carte" solutions and support you in your projects and challenges. With a thorough understanding of the issues facing the tourism and hotel industries, they offer transparency, business expertise, creativity, adaptability and efficiency to their clients.
In addition, the founder of CAP Hospitalité, Frédéric Picard, also holds key and prominent roles in the hotel industry: he is a member of the Club des Dirigeants de l’Hôtellerie Internationale et de Prestige, and he is treasurer of MOB's association of employees who worked for the Le Meridien group and whose president is Bernard Lambert, former CEO of Le Meridien.